During 1991 Geauga Transit was awarded the "System of the Year" from the Ohio Department of Transportation. New vehicles were ordered and a conversion to an all diesel fleet began. Problems were being encountered with scheduling efficiencies and with the passage of the Americans with Disabilities Act of 1992, the demand for a new and improved method of service delivery was needed. A grant application was written and approved by ODOT to enable Geauga Transit to implement a development program to computerize dispatch and scheduling functions. Trapeze software was purchased in the fall of 1997 with implementation in 1998. Immediate results were dramatic. A new employee compensation package was developed that rewarded employees for longevity, education, safe driving, and training.
Plans were developed for renovation and reconfiguration of the existing facility to enable all vehicles to be parked inside while addressing increased maintenance support and administrative needs. A toll free telephone number was established to ease our customers communicating with our operations personnel. A new driver-training program was implemented and Geauga County Transit was successful in a continuing effort to be a leader in providing network support for new public transit systems being developed across the state.